Complaints Book

If you want to make a legal complaint click here.

Privacy Policy

Porto Vasconcellos assures to its clients that it is committed to the guarantee of the protection of the personal data of the users of this website and the maintenance of its privacy, assuring all the confidentiality issues related with the enforcement of the legislation in force (Portuguese Law of Data Protection Nº 67/98 of October 26), granting all users the right to access, rectify and cancel any data provided by them (in person or in writing).

Porto Vasconcellos (as responsible for the collection and processing of personal data) further informs that it will only provide the information strictly necessary to the entities essential to the provision of its services, in particular financial entities and carriers.

Cookies Policy

To ensure that our site is user friendly and presents a great navigation and a personalized experience for each of our visitors, small pieces of information are collected and saved through our server via text files commonly referred to as cookies. This functionality may be disabled in your browser configuration, however it will limit access to personalized information as well as limit access to certain areas of the site.

Also note that the information collected may include the IP address (number attributed to you each time you browse the Internet), the type of browser used and the operating system used, etc.

Website Operation Policy

Intellectual property

The rights of Intellectual Property over the Porto Vasconcellos website, as well as all its contents and all the information included therein, belongs exclusively to Porto Vasconcellos. Such as: text, images, sound, software and other content.

This content only (and exclusively) can be use for personal purposes and never for commercial purposes, likewise, can not be incorporated (in any form) in another work or publication, nor can it be transposed to another site.

Terms of Use

You must make an honour commitment to Porto Vasconcellos on how you will use this website in accordance with the law; for this purpose, you shall guarantee that, in this website, you will not take part on any activity that violates the law, morality or the rights of third parties.

Product Information

Porto Vasconcellos reserves the right to change information regarding its products (such as price, weight, quantities, etc.) at any time, and the availability of its articles may be conditioned to limited periods of time defined by the brand.

Client Support

Porto Vasconcellos clarifies all your requests for information through the email address: or through the headquarters phone number: +351 223 745 900.

Liability & Warranties

Porto Vasconcellos considers itself free from liability and exempt from ensuring that this website is safe and free of viruses or other similar / harmful elements (which may be present on the contents and / or files stored on your computer system).

Law and Jurisdiction

The conditions described above are governed by the Portuguese Law, expressly waiving any other. Thus, the resolution of any litigation will be according to the Portuguese law and through Portuguese courts.

Sales Policy

Legal Restrictions

It is prohibited the sale or provision of alcohol to minors of 16 years (Article 2 of dl 9/2002 of 24 January).

Articles Price

All prices are given in € (Euros) and include the VAT.

Order processing and respective notices

Following the consummation of the purchase, the customer will receive an e-mail confirming the receipt of the same. Within a maximum of 2 working days you will receive new e-mail confirming acceptance of your order.

Conditions and transport packaging

Vasconcellos’s offers suitable containers for the transport of goods, developed with the specific purpose of effectively protect their content. In case of any damage, please contact us immediately for We will try to resolve the situation promptly.

Returning items

If you want to return your purchase, you must immediately send an email to, with the reason for the return. After sending you will be informed about how to proceed with the said return. This should be done within 14 days after receipt of the same and only the good that is in proper condition will be accepted.